Kedarnath Wildlife Resorts, A unit of Kedar Yog Hospitality – Privacy Policy
- Introduction
Kedarnath Wildlife Resorts (“we,” “us,” or “our”) is committed to protecting the privacy of our guests and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using our services, including our website (kedaryog.com, www.kedarnathwildliferesort.com), and staying at our hotel, you consent to the practices described in this policy.
- Information We Collect
We collect various types of information, including:
- Personal Information:
- Name, address, email address, phone number, and date of birth.
- Passport or government-issued identification details.
- Payment information (credit card details, etc.).
- Travel preferences and special requests.
- Information provided during check-in or through guest feedback forms.
- Information collected through our website’s contact forms or booking engine.
- Automatically Collected Information:
- IP address, browser type, and operating system.
- Website usage data (pages visited, time spent on site, etc.).
- Cookies and similar tracking technologies.
- Location data (if you enable location services).
- CCTV footage from within the hotel premises.
- Information from Third Parties:
- Information received from online travel agencies (OTAs) or booking platforms.
- Information from social media platforms (if you connect your account).
- How We Use Your Information
We use your information for various purposes, including:
- Providing Services:
- Processing bookings and reservations.
- Providing guest services and fulfilling requests.
- Managing and improving our hotel services.
- Communication:
- Sending booking confirmations and updates.
- Responding to inquiries and providing customer support.
- Sending promotional offers and newsletters (with your consent).
- Improving Our Services:
- Analyzing website usage and guest feedback.
- Personalizing your experience.
- Conducting market research.
- Legal and Security:
- Complying with legal obligations.
- Preventing fraud and ensuring security.
- Protecting our rights and property.
- Sharing Your Information
We may share your information with:
- Service Providers:
- Third-party vendors who assist us with payment processing, website hosting, and marketing.
- Business Partners:
- OTAs and travel agencies for booking purposes.
- Affiliated companies for marketing and promotional activities.
- Legal Authorities:
- When required by law or to protect our rights.
- Other Third Parties:
- In case of a merger, acquisition, or sale of assets.
- With your consent.
- Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance your website experience.
- Analyze website traffic and usage.
- Personalize content and advertisements.
You can manage your cookie preferences through your browser settings.
- Data Security
We implement appropriate security measures to protect your information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is completely secure.
- We use secure server software (SSL) and firewalls to protect your information from unauthorized access.
- We restrict access to your personal information to those employees who need it to provide products or services to you.
- We require all third parties with whom we share your information to implement appropriate security measures.
- Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
- Your Rights
You have the following rights:
- Access: You can request access to your personal information.
- Correction: You can request to correct inaccuracies in your information.
- Deletion: You can request to delete your information (subject to legal limitations).
- Opt-out: You can opt-out of receiving marketing communications.
- Data Portability: You can request to receive your information in a portable format.
To exercise these rights, please contact us at [Insert Contact Information].
- Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.
- Changes to This Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date.
- Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Kedarnath Wildlife Resort, Village – Tyuri, bansu, Jaakhdhar Bansu Rd, Guptkashi, Uttarakhand 246439, +91. 072529 53756, namaste@kedaryog.com
- Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of India.
- Consent
By providing your information to Kedarnath Wildlife Resorts, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
